- Last Updated: August 2026
Privacy Policy
At Mixt Academy, we take your privacy seriously. We are committed to being open and honest about how we collect and use your personal information. This Privacy Policy explains everything clearly, in plain English. By using our website at mixtacademy.co.uk, you agree to the practices described in this policy. If you have any questions at any point, please do not hesitate to contact us.
Clauses Covered
Data Security
Compliant
— Full Policy —
How We Handle Your Data
What Information We Collect
We only collect information that helps us provide the best possible tutoring experience. Here is what we may collect:
- Your full name, email address, and phone number when you fill in a contact or enquiry form.
- Academic details, such as subjects of interest, school name, and exam board when you register for a session.
- Payment information is processed securely through trusted third-party providers.
- Technical data such as your IP address, browser type, and how you interact with our website.
- Messages or enquiries sent to us via forms, WhatsApp, or email.
How We Use Your Information
We use your information to provide a smooth and personalised experience. Here is exactly what we use it for:
- To schedule, manage, and deliver your tutoring sessions.
- To process payments and issue invoices.
- To respond to your enquiries quickly and helpfully.
- To improve our website and platform functionality.
- To send updates, important notices, or offers, but only with your consent.
- To maintain safety, prevent fraud, and comply with our legal obligations.
Who We Share Your Information With
We do not sell or rent your personal data to anyone. When we do:
- They are only given the information they need to carry out their role.
- They are bound by strict confidentiality agreements.
- They are not permitted to use your data for any other purpose.
How We Keep Your Data Safe
We take data security seriously. Here is how we protect your information:
- We use appropriate technical and organisational measures to prevent unauthorised access.
- Your payment information is always processed through trusted, secure third-party providers.
- We regularly review our security practices to keep your data as safe as possible.
- While no system is completely risk-free, we work hard to minimise any potential threat.
Your Rights Under UK GDPR
You have rights regarding your personal data. Under UK GDPR, you are entitled to:
- Access the personal data we hold about you.
- Request correction of any information that is inaccurate or out of date.
- Request deletion of your data, subject to legal and contractual obligations.
- Withdraw your consent at any time.
- To exercise any of these rights, contact us at support@mixtacademy.co.uk
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Links to Other Websites
Changes to This Privacy Policy
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please get in touch.
Phone: +44 7577 325935
Email: support@mixtacademy.co.uk
Website: https://mixtacademy.co.uk/
Frequently Asked Questions
We are transparent about every aspect of how your personal information is managed.
The UK GDPR is a data protection law that gives you greater control over your personal information. Mixt Academy follows these rules by handling data lawfully, fairly and transparently, keeping it secure and accurate, and using it only to provide and manage tutoring services.
We have a strict policy! We never sell, rent or trade personal information for marketing purposes. As outlined in Section 3, we only share essential details with trusted service providers and your child’s assigned tutor where needed to deliver our services. All partners must protect their data and use it only for agreed purposes.
Yes, completely for sure! To guarantee the highest level of security, Mixt Academy does not collect, view, or store your credit card details or bank account numbers directly on our servers. All financial transactions are handled instantly and securely by certified, industry-leading third-party payment processors who use advanced encryption technology to protect your financial data.
Absolutely, under your UK GDPR rights (Section 5), you have the “Right of Access”. You can request a copy of all the personal information, communication logs, and academic registration details we hold about you at any time. Simply send a formal request to our team at info@mixtacademy.com, and we will provide your data free of charge.